spribe Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how spribe ("spribe", "we", "us", "our"), operating the platform at spribe.bio, collects, processes, stores, and shares personal information relating to users ("you", "User") who register accounts or access our services.

spribe is committed to handling your personal data responsibly and transparently. We operate primarily for users based in Pakistan, and this Policy reflects the data handling standards that apply to our platform. By registering a spribe account or using the platform, you acknowledge that you have read and understood this Privacy Policy.

This Policy should be read alongside spribe's Terms and Conditions and Responsible Gaming Policy, both available on this website.

2. Personal Data We Collect

spribe collects the following categories of personal data:

Category	Examples
Identity Data	Full name, date of birth, CNIC number, gender
Contact Data	Pakistani mobile number (Jazz, Ufone, Zong, Telenor, Warid), email address, city of residence (e.g. Karachi, Lahore, Islamabad)
Account Data	Username, encrypted password, account balance, transaction history, bonus records
Financial Data	JazzCash account number, Easypaisa wallet reference, bank account details (HBL, UBL, Meezan Bank, Bank Alfalah), deposit and withdrawal records
Technical Data	IP address, device type, operating system, browser version, session timestamps
Usage Data	Games played, betting history, session duration, pages visited, feature interactions
Verification Data	CNIC scan or photograph, selfie for KYC, proof of payment method ownership

3. How We Collect Your Data

spribe collects personal data through the following means:

• Direct registration: Information you provide when creating a spribe account, including your mobile number, email, date of birth, and city.
• Account activity: Bets placed, games played, deposits made, and withdrawals requested generate records automatically within the spribe platform.
• KYC verification: Documents you submit when verifying your identity before your first withdrawal, including your CNIC.
• Technical collection: Your device, browser, and IP information are captured automatically when you access spribe.bio.
• Cookies and analytics: spribe uses first-party cookies to maintain your session, remember preferences, and measure platform performance. See Section 8 for details.
• Support interactions: Records of your communications with the spribe support team, whether via in-platform chat or email.

4. Lawful Basis for Processing

spribe processes your personal data on the following lawful bases:

• Contractual necessity: Processing required to provide the spribe service you have registered for — account management, payment processing, bet settlement.
• Legal obligation: KYC identity verification, anti-money-laundering (AML) checks, and fraud prevention are legal obligations applicable to financial and gaming platforms internationally.
• Legitimate interests: Platform security, fraud detection, responsible gaming monitoring, and general service improvement.
• Consent: Where required for optional communications such as promotional offers, bonus alerts, and newsletters. You may withdraw consent at any time through your account settings.

5. How We Use Your Personal Data

spribe uses the personal data we collect for the following purposes:

• Creating and maintaining your spribe account and verifying your identity.
• Processing deposits and withdrawals via JazzCash, Easypaisa, and bank transfers.
• Settling bets and game rounds, and crediting winnings to your account balance.
• Complying with KYC, AML, and responsible gaming obligations.
• Detecting and preventing fraud, collusion, account sharing, and bonus abuse.
• Providing customer support in English to resolve account, payment, and gaming queries.
• Monitoring responsible gaming indicators and reaching out to users who may be at risk.
• Sending account-related communications including transaction confirmations, security alerts, and policy updates.
• Improving the spribe platform based on aggregated usage analytics.
• Sending promotional communications where you have consented to receive them.

6. Data Sharing and Disclosure

spribe does not sell your personal data to third parties. We share your data only in the following limited circumstances:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and other payment providers receive the financial data necessary to process your transactions.
• KYC and AML providers: Identity verification services that help spribe fulfil its legal obligations. These providers process your CNIC and verification documents in accordance with their own privacy policies and applicable regulations.
• Game providers: Where third-party game software (including live dealer providers) is integrated into spribe, your session and game data are shared with those providers to deliver gameplay.
• Legal authorities: spribe will disclose personal data to law enforcement, regulators, or courts when required by applicable law, court order, or where we have a good-faith belief that disclosure is necessary to protect the rights or safety of spribe, its users, or the public.
• Platform infrastructure providers: Hosting, cloud storage, and security vendors who process data on spribe's behalf under confidentiality agreements.

All third-party service providers engaged by spribe are required to handle personal data in accordance with applicable data protection standards and not to use it for their own independent purposes.

7. Payment and Financial Data

spribe does not store full payment credentials (JazzCash PINs, bank passwords, card numbers) on its servers. Payment transactions are processed through secure third-party payment gateways. Transaction references and amounts are retained in your spribe account history for regulatory compliance and dispute resolution purposes.

All financial data in transit between your device and spribe servers is encrypted using TLS (Transport Layer Security) — the same standard used by major international banks.

8. Cookies and Tracking Technologies

spribe uses the following types of cookies on spribe.bio:

• Essential cookies: Required to keep you logged in to your spribe account and to maintain your session securely. These cannot be disabled without breaking platform functionality.
• Performance cookies: Anonymised analytics that help spribe understand which pages and features are used most, so we can improve the platform. No personally identifiable information is included in these analytics.
• Preference cookies: Store your language, display preferences, and last-visited section so the platform feels familiar on your next visit.

spribe does not use third-party advertising cookies or cross-site tracking. You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to stay logged in to spribe.

9. Data Retention

spribe retains your personal data for as long as your account is active and for a period thereafter as required by applicable legal obligations. Specifically:

• Account and transaction records are retained for a minimum of five (5) years following account closure, in line with standard AML and financial record-keeping requirements applicable internationally.
• KYC documents are retained for the same minimum five-year period after the last transaction associated with your account.
• Support communication records are retained for two (2) years from the date of the interaction.
• Technical and usage logs are retained for up to twelve (12) months for security and fraud detection purposes.

When retention periods expire, data is securely deleted or anonymised.

10. Data Security

spribe employs the following security measures to protect your personal data:

• 256-bit SSL/TLS encryption for all data transmitted between your device and spribe.bio.
• Encrypted storage of passwords — spribe stores only hashed, salted password representations; your actual password is never stored in readable form.
• Two-factor authentication (2FA) available on all spribe accounts, delivering OTPs to your registered Pakistani mobile number.
• Access controls limiting internal access to personal data to authorised staff only, on a need-to-know basis.
• Regular security assessments and penetration testing of the spribe platform infrastructure.
• Automated session timeout for inactive logins, protecting accounts accessed on shared devices.

Despite these measures, no internet-based service can guarantee absolute security. You are responsible for keeping your spribe login credentials confidential. If you suspect unauthorised access to your account, contact spribe support immediately.

11. Your Data Rights

As a spribe user, you have the following rights in relation to your personal data. To exercise any of these rights, contact spribe support:

• Right of access: Request a copy of the personal data spribe holds about you.
• Right of rectification: Request correction of inaccurate personal data in your spribe account.
• Right of erasure: Request deletion of your personal data, subject to spribe's legal retention obligations. Note that AML and KYC data cannot be deleted during mandatory retention periods.
• Right to restrict processing: Request that spribe limits how it uses your data in certain circumstances.
• Right to object: Object to processing based on legitimate interests, including marketing communications.
• Right to withdraw consent: Where processing is based on your consent (e.g., promotional emails), you may withdraw consent at any time through your account settings or by contacting support.

spribe will respond to data rights requests within thirty (30) days. Requests may be subject to identity verification before processing.

12. Children's Privacy

spribe is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If spribe becomes aware that a minor has registered an account, that account will be immediately suspended, any associated funds will be returned following AML checks, and the data will be deleted in accordance with this Policy.

If you believe a minor has accessed spribe, please contact our support team immediately.

13. Third-Party Services

spribe integrates third-party game providers, payment gateways, and platform tools to deliver its services. spribe is not responsible for the privacy practices of these third-party services. Where a third party processes your data, it does so as a data processor under contract with spribe, or as an independent controller for the specific service it provides (e.g., your bank or mobile wallet).

This Policy does not apply to any third-party websites that may be linked from spribe, though spribe does not include external links on its platform.

14. Changes to This Privacy Policy

spribe may update this Privacy Policy from time to time. Material changes — particularly those that affect how we collect, use, or share your data — will be communicated via in-platform notification or email to your registered address. The "Last Updated" date at the top of this page reflects when the Policy was most recently revised. Continued use of spribe following notification of a material change constitutes acceptance of the revised Policy.

15. Contact Us

For any questions, requests, or concerns regarding this Privacy Policy or spribe's data practices, please contact our support team. We are available 24/7 in English and respond to all privacy-related queries promptly.

Email: [email protected]